Before the first claim is filed, and even before the first premium is paid, trust between the customer and agency should be cultivated. Whether the customer needs a policy for homeowner insurance, renters insurance, auto insurance or business insurance, the goal of the agency should be to demonstrate trust factors that ensure that every customer will be a lifelong client.
One such trust factor is competence. A thorough knowledge of the product and the ability to articulate the parameters of the insurance coverage is essential for building client confidence. The customer should know what they’re purchasing and should be confident that their homeowner insurance coverage, renters insurance coverage, auto insurance coverage or business insurance coverage meets their needs.
Additionally, a regular review of the product is needed to determine if the customer continues to have adequate insurance coverage. Does the client’s homeowner insurance coverage reflect recent upgrades made to the home? Is their renter’s insurance coverage for personal liability sufficient? Would an increase in coverage give greater protection for a customer reevaluating auto insurance coverage? Should our business client add professional liability to their business insurance coverage? Such care demonstrates to clients that they are a top priority.
A further demonstration of trust is through exceptional customer service. Can the agency be counted on when the customer files a claim? Whether the claim is for minor damage or a catastrophic loss, a demonstration of compassion, patience, regular follow-up and an expeditious handling of a claim will go a long way to show the customer that they are valuable clients.
Whether clients are shopping for homeowner insurance, renters insurance, auto insurance or business insurance, trust factors such as competence and excellent customer service will ensure that your customers will be with you for a long time.
Everyone wants to feel safe, not only from criminal mischief but from accidents as well. A moment of distraction can lead to a lifetime of regret, and nowhere is that more true than with home window safety. Luckily, it’s not difficult to dramatically improve home window safety. Doing so may not only save a life, but also cut homeowner insurance policy costs.
One simple fix is to not place furniture too near a window. Children and pets both enjoy watching the world go by, but they lack an adult’s common sense. Even a window with a screen is a danger to a curious child. Though insurance coverage may take care of the monetary cost of an injury, nothing can heal the emotional damage from losing a child to a preventable accident.
In fact, even with strategic furniture placement a better option may include installing bars. Placing window guards with emergency releases on the window will not only eliminate the threat of a child falling out, it will reduce the chances of a burglar breaking in. The secondary benefit is that either renters insurance coverage or homeowner insurance coverage will likely go down in price with this additional security measure in place. The emergency release means that the window can still be used as an escape route in case of fire, something which may also be required to maintain homeowner insurance coverage.
Another way to increase window safety is from the outside. Trimming back overhanging branches reduces the chance of a broken window during a storm, a fix that can be expensive even with insurance coverage. Though windows broken by acts of god are often covered by homeowner insurance, the deductible can add up to hundreds of dollars. There is also the risk to both the pets and people in the home from the broken glass.
Trimming back trees, moving around furniture, and installing window guards are quick and easy fixes to a very real safety hazard. It will provide peace of mind to anyone in the home, while also saving money in the long term via the homeowners or renters insurance coverage. In a world full of unavoidable dangers, it is nice to find a problem with such an easy solution.
The thought of someone breaking into the sacred space you call home is jarring. While you cannot prevent all misfortunes from occurring, you can do your best to protect yourself and your family.
1. Get a Dog.
While you should adopt a pet because you love him or her, and not as a working animal, dogs offer an important security benefit. They make noise. If a person approaches the house, a barking dog can ward that individual off. You should speak with your homeowner insurance company before adopting since some homeowner insurance coverage policies will not cover certain types of dogs.
2. Install an Alarm System.
An alarm system, complete with signs advertising the presence of the system on the lawn, doors and windows, is a smart way to keep people away. Take a look at your homeowner insurance coverage policy and speak with your homeowner insurance company because you may receive a reduction on the rate.
3. Set up Video Cameras
No one wants to get caught on tape destroying a home, whether you have homeowners insurance or renters insurance coverage. Of the home theft prevention tips, installing a camera is a smart one. Post a sign that says a camera exists. If someone still does break in, you will have footage of him or her.
4. Better Doors and Windows
When you are installing windows and doors that are sturdier, you should also find out if your insurance coverage offers any breaks for doing so. You may find that your insurance coverage will reduce the fee if you have certain types of units and locks.
5. Secure the House
The last of these home theft prevention tips is to make sure you always lock your windows and doors, even if you are home or just running out for a few minutes.
Whether you own a home or are researching renters insurance coverage, these tips can help you to stay safe.